How Do I Fix Bluetooth Connectivity Issues with My Keyboard, Mouse, or Headphones?

  1. Overview
  2. Internet and Connectivity
  3. How Do I Fix Bluetooth Connectivity Issues with My Keyboard, Mouse, or Headphones?

For Windows Users

  1. Turn Bluetooth Off and On:

    • Go to Settings > Devices > Bluetooth & Other Devices.
    • Toggle Bluetooth Off, wait 5 seconds, then turn it On.
  2. Re-Pair the Device:

    • Remove the device:
      • Select the device under Bluetooth & Other Devices and click Remove Device.
    • Reconnect the device:
      • Click Add Bluetooth or Other Device and follow the pairing instructions.
  3. Check Device Battery:

    • Ensure the Bluetooth device has sufficient charge.
  4. Restart Your Computer:

    • Restart to refresh Bluetooth services.
  5. Update Bluetooth Drivers:

    • Open Device Manager by searching for it in the Start menu.
    • Expand Bluetooth, right-click the device, and select Update Driver.

For Mac Users

  1. Turn Bluetooth Off and On:

    • Go to System Settings > Bluetooth.
    • Toggle Bluetooth Off, wait 5 seconds, then turn it On.
  2. Re-Pair the Device:

    • Remove the device:
      • Click the i next to the device in the Bluetooth list and select Forget This Device.
    • Reconnect the device:
      • Click Add Device and follow the pairing instructions.
  3. Check Device Battery:

    • Ensure the Bluetooth device is charged.
  4. Restart Your Mac:

    • Restart to refresh Bluetooth services.
  5. Reset Bluetooth Module:

    • Hold Shift + Option and click the Bluetooth icon in the menu bar.
    • Select Reset the Bluetooth Module and try reconnecting the device.

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