How Do I Reset My Login Password or PIN?

  1. Overview
  2. Account and User Access
  3. How Do I Reset My Login Password or PIN?

For Windows Users

  1. Open the Security Options Screen:

    • Press Ctrl + Alt + Del simultaneously.
  2. Select “Change Password”:

    • From the menu, click Change Password.
  3. Enter Your Current and New Passwords:

    • In the first box, enter your current password.
    • In the next two boxes, type your new password and confirm it.
  4. Save Changes:

    • Click OK or Submit to save your new password.
  5. What If You Forgot Your Password?

    • On the login screen, click Forgot Password.
    • Follow the prompts to reset your password using your registered email or security question.
    • Contact IT if additional assistance is needed.

For Mac Users

  1. Open System Settings:

    • Click the Apple Menu (top-left corner) and select System Settings.
  2. Go to User Settings:

    • Navigate to Users & Groups.
  3. Change Password:

    • Select your user account from the list and click Change Password.
  4. Enter Current and New Passwords:

    • Enter your current password in the first box.
    • Type and confirm your new password in the remaining boxes.
  5. Save Changes:

    • Click Change Password to complete the process.
  6. What If You Forgot Your Password?

    • On the login screen, click Forgot Password and follow the prompts to reset it using your Apple ID.
    • Contact IT if additional help is required.

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